MOZA Racing Returns & Refunds
At MOZA Racing, we are committed to your racing experience and offer a 14-day return window for products in original, unused condition with all packaging intact. Please ensure all electronic components and accessories are included to qualify for a full refund.
Initiate Return Request
Contact our support team within 14 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Prepare Your Gear
Securely pack the sim racing hardware in its original factory packaging, including all cables, mounts, and manuals to prevent damage during transit.
Ship to MOZA
Affix the provided shipping label or use a tracked courier service to send the package back to our designated regional warehouse.
Inspection and Refund
Once our technicians verify the hardware's condition, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing